Søk: 'Training Library Staff and Volunteers to Provide Extraordinary Customer Service'
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
ISBN 9781555705602 , 2006 , Mark L. Smith, Julie Beth Todaro
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Training Library Staff and Volunteers to Provide Extra Ordinary Customer Services
ISBN 9781856045995 , 2006 , Mark L. Smith, Julie Beth Todaro
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Customer Service for Hospitality and Tourism
ISBN 9781911396468 , 2017
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9781118921449 , 2015 , Christian Gronroos
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Services Marketing: Integrating Customer Service Across the Firm 4e
ISBN 9781526847805 , 2020 , Alan Wilson, Mary Jo Bitner, Dwayne Gremler,m.fl.
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CUSTOMER SERVICE SKILLS FOR SUCCESS
ISBN 9781260092509 , 2018 , Robert Lucas
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Customer Service Skills for Success
ISBN 9781259252945 , 2014 , Robert W. Lucas
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Customer Service in Tourism and Hospitality
ISBN 9781908999351 , 2012 , Simon Hudson, Louise Hudson
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9780470028629 , 2007 , Christian Gronroos
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ISE Customer Service Skills for Success
ISBN 9781265037536 , 2022 , Robert Lucas
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Staff
ISBN 9788251620802 , 2005 , Håvard Rem, Tor Erling Staff
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
ISBN 9780814413333 , 2009 , John A. Goodman
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
ISBN 9781419596094 , 2007 , Martin L. Seldman, John Futterknecht,m.fl.
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience
ISBN 9781118988923 , 2015
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Humble Consulting: How to Provide Real Help Faster
ISBN 9781626567207 , 2016 , Schein
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077169312 , 2016 , Alan Wilson, Dwayne D. Gremler, Mary Jo Bitner
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Service og innovasjon
ISBN 9788245020595 , 2016 , 2. utgave , Tor W. Andreassen, Line Lervik-Olsen
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A Guide to Customer Service Skills for the Help Desk Professional
ISBN 9780760072622 , 1999 , Donna Knapp
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An Introduction to Service Design
ISBN 9781472572585 , 2018 , Lara Penin
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Evaluating the Impact of Your Library or Information Service
ISBN 9781856044882 , 2006 , Sharon Markless, David Streatfield
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Volunteers: How to Get Them, How to Keep Them
ISBN 9781928892014 , 1999
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Strength Training Anatomy
ISBN 9780736092265 , 2010 , Frederic Delavier
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Transforming School Culture: How to Overcome Staff Division
ISBN 9781934009451 , 2009 , Anthony Muhammad
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138498259 , 2019 , Francis Buttle, Stan Maklan
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The New Rules of Sales and Service: How to Use Agile Selling, Real-Time Customer Engagement, Big Data, Content, and Storytelling to Grow Your Business
ISBN 9781119272427 , 2016 , David Meerman Scott
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Interprofessional Education and Training
ISBN 9781447329800 , 2016 , John Carpenter, Helen Dickinson
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Library of souls
ISBN 9781594748400 , 2016
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Working with Volunteers in Sport: Theory and Practice
ISBN 9780415384537 , 2006 , Graham Cuskelly, Chris Auld
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The Customer Experience Book: How to design, measure and improve customer experience in your business
ISBN 9781292148465 , 2016 , Alan Pennington
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Assessing Service Quality: Satisfying the Expectations of Library Customers, 2nd Ed.
ISBN 9780838910214 , 2010 , 2. utgave , Peter Hernon, Ellen Altman