Søk: 'Customer Service for Hospitality and Tourism'
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Services Marketing: Integrating Customer Service Across the Firm 4e
ISBN 9781526847805 , 2020 , Alan Wilson, Mary Jo Bitner, Dwayne Gremler,m.fl.
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Entrepreneurship in the Hospitality, Tourism and Leisure Industries
ISBN 9780750640978 , 1998 , Alison Morrison, Clare Williams
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Marketing Leadership in Hospitality and Tourism: Strategies and Tactics for Competitive Advantage
ISBN 9780132447430 , 2006 , Stowe Shoemaker, Robert C. Lewis,m.fl.
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Marketing Communications in Tourism and Hospitality: Concepts, Strategies and Cases
ISBN 9780750682770 , 2008 , Scott McCabe
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Social Media in Travel, Tourism and Hospitality: Theory, Practice and Cases
ISBN 9781409420910 , 2012 , Professor Dimitri Ioannides, Marianna Sigala,m.fl.
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Social media in travel, tourism and hospitality : theory, practice and cases
ISBN 9781409420927 , 2012 , Professor Evangelos Christou
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
ISBN 9781419596094 , 2007 , Martin L. Seldman, John Futterknecht,m.fl.
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Business Accounting for Hospitality and Tourism: H. Atkinson, A. Berry, R. Jarvis
ISBN 9781861524706 , 1995 , H. Atkinson, A. Berry, R. Jarvis
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Studyguide for Customer Service Skills for Success by Lucas, Robert W, ISBN 9780073545462
ISBN 9780073545462 , 2014 , Robert Lucas
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience
ISBN 9781118988923 , 2015
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
ISBN 9781555705602 , 2006 , Mark L. Smith, Julie Beth Todaro
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
ISBN 9780814413333 , 2009 , John A. Goodman
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A Guide to Customer Service Skills for the Help Desk Professional
ISBN 9780760072622 , 1999 , Donna Knapp
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Service og innovasjon
ISBN 9788245020595 , 2016 , 2. utgave , Tor W. Andreassen, Line Lervik-Olsen
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Environment and Tourism
ISBN 9781138785762 , 2016 , Andrew Holden
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Hospitality and World Politics
ISBN 9781137289995 , 2013 , Gideon Baker
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Service Innovation
ISBN 9781631574955 , 2016 , Anders Gustafsson, Per Kristensson,m.fl.
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Revenue Management for the Hospitality Industry
ISBN 9780470393086 , 2010 , David K. Hayes, Allisha Miller
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Accounting Essentials for Hospitality Managers
ISBN 9781856176675 , 2009 , Chris Guilding
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Statistikk for universiteter og høgskoler
ISBN 9788215031040 , 2018 , 4. utgave , Gunnar G. Løvås
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138498259 , 2019 , Francis Buttle, Stan Maklan
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Travel and Tourism
ISBN 9781448869886 , 2011 , Louise Spilsbury
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Service og innovasjon
ISBN 9788245035315 , 2021 , 3. utgave , Tor W. Andreassen, Line Lervik-Olsen
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Event Stakeholders: Theory and methods for event management and tourism
ISBN 9781911396666 , 2019 , Mathilda (Associate Professor Van Niekerk,m.fl.
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Research Methods for Leisure, Recreation and Tourism
ISBN 9781786390486 , 2017 , 2. utgave , Sirakaya-Turk Ercan, Uysal Muzaffer,m.fl.
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Hospitality Revenue Management: Concepts and Practices
ISBN 9781771888882 , 2020 , Peter Szende
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Hospitality Marketing: Principles and Practice
ISBN 9780080967912 , 2011 , David Bowie, Maureen Brookes, Anastasia Mariussen
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Environment and Tourism
ISBN 9780415399555 , 2007 , Andrew Holden
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Motivasjon for læring : teori og praksis
ISBN 9788215024899 , 2015 , 1. utgave , Einar M. Skaalvik, Sidsel Skaalvik
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Accounting for the hospitality industry
ISBN 9780139738845 , 2004 , Elisa S. Moncarz, Nestor de J. Portocarrero