Søk: 'Assessing Service Quality in Academic Libraries: User Perspective'
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Observing the User Experience: A Practitioner's Guide to User Research
ISBN 9780123848697 , 2012 , Mike Kuniavsky, Elizabeth Goodman
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Strategy: An International Perspective
ISBN 9781473765856 , 2020 , Bob De Wit
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Quantifying the User Experience: Practical Statistics for User Research
ISBN 9780123849687 , 2018 , Jeff; Lewis Sauro
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Service Management: Strategy and Leadership in Service Business
ISBN 9780471928850 , 1991 , Richard Normann
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Service Innovation
ISBN 9781631574962 , 2016
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Search User Interfaces
ISBN 9780521113793 , 2009
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Framing Innovation in Public Service Sectors
ISBN 9780415709286 , 2013 , Rolf Rønning, Lars Fuglsang, Bo Enquist
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African Politics in Comparative Perspective
ISBN 9780521671941 , 2005 , Göran Hydén
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Assessing the Language of Young Learners
ISBN 9781781794708 , 2016 , Angela Hasselgreen, Gwendydd Caudwell
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Envisioning Knowledge: Building Literacy in the Academic Disciplines
ISBN 9780807751589 , 2011 , Judith A. Langer
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Academic Writer's Handbook
ISBN 9781292026190 , 2013 , Leonard J. Rosen
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Service management
ISBN 9788202198350 , 2000 , Richard Normann
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Macroeconomics: a European Perspective
ISBN 9780273771685 , 2013 , Olivier Blanchard, Alessia Amighini
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Service og innovasjon
ISBN 9788245015065 , 2015 , Tor W. Andreassen, Line Lervik-Olsen
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Defining 'Quality' in Social Policy Research
ISBN 9780907274506 , 2006 , Alan Bryman, S. Becker, Joe Sempik
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This Is Service Design Doing: Applying Service Design Thinking in the Real World: A Practitioners' Handbook
ISBN 9781491927182 , 2018 , Marc Stickdorn, Jakob Schneider,m.fl.
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Families in Global Perspective
ISBN 9780205335749 , 2005 , Jaipaul L. Roopnarine, Uwe Peter Gielen
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Globalization in Historical Perspective
ISBN 9780226066004 , 2005 , Alan M. Taylor, Jeffrey G. Williamson,m.fl.
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Digital Preservation for Libraries, Archives, and Museums
ISBN 9781442278721 , 2017 , Edward M. Corrado, Heather Moulaison Sandy
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Stylish Academic Writing
ISBN 9780674064485 , 2012 , Helen Sword
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Academic Writing: A Handbook for International Students
ISBN 9781138778504 , 2014 , Stephen Bailey
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Assessing Cultural Anthropology
ISBN 9780070065789 , 1994 , Robert Borofsky
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Counseling in Communication Disorders: A Wellness Perspective
ISBN 9781635500455 , 2018 , Audrey L. Holland, Ryan L. Nelson
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"They Say / I Say": The Moves That Matter in Academic Writing
ISBN 9780393935844 , 2014 , Gerald Graff, Cathy Birkenstein
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Globalization in Historical Perspective
ISBN 9780226065991 , 2004 , 1. utgave , Michael D. Bordo
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Quality & Performance Excellence
ISBN 9781133955931 , 2013 , James Evans
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Customer Service in Tourism and Hospitality
ISBN 9781908999351 , 2012 , Simon Hudson, Louise Hudson
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User-Centered Agile Methods
ISBN 9781608453726 , 2010 , Hugh Beyer
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Marketing Communications: A European Perspective
ISBN 9781292327891 , 2021 , Patrick De Pelsmacker, Maggie Geuens,m.fl.
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Libraries and Identity: The Role of Institutional Self Image and Identity in the Emergence of New Types of Libraries
ISBN 9781843345411 , 2010 , Joacim Hansson