Søk: 'Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine'
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780078112102 , 2017 , Mary Jo Bitner, Dwayne Gremler, Valarie Zeithaml
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Survival Data Mining: Modeling Customer Event Histories
ISBN 9780471676218 , 2006 , Will Potts, SAS Institute, Inc.
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Build Your Own PC
ISBN 9780072195583 , 2002 , Morris Rosenthal
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The new rules of sales and service : how to use agile selling, real-time customer engagement, big data, content, and storytelling to grow your buisiness
ISBN 9781118827857 , 2014 , David Meerman Scott
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
ISBN 9781555705602 , 2006 , Mark L. Smith, Julie Beth Todaro
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Marketing ROI: The Path to Campaign, Customer, and Corporate Profitability
ISBN 9780071413633 , 2003
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The CRM Handbook: A Business Guide to Customer Relationship Management
ISBN 9780201730623 , 2001 , Jill Dyche
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071263931 , 2008 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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The Leadership Pipeline: How to Build the Leadership Powered Company: How to Build the Leadership Powered Company
ISBN 9780470894569 , 2011 , Ram Charan, James Noel, Stephen Drotter
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Me 2.0: 4 Steps to Building Your Future
ISBN 9781607147121 , 2010 , Dan Schawbel
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9781118921449 , 2015 , Christian Gronroos
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How to Use Your Enemies
ISBN 9780141398273 , 2015 , Baltasar Grácian
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The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift
ISBN 9781119572763 , 2020 , Maria Martinez, Nick Mehta, Allison Pickens
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience
ISBN 9781118988923 , 2015
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
ISBN 9780241003305 , 2013 , Matthew Dixon, Nicholas Toman, Rick DeLisi
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Delta 2.0: fagdidaktik 1.-10. klasse
ISBN 9788759331552 , 2018
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Build Your Business Vocabulary
ISBN 9780906717875 , 1990 , John Flower
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When Digital Becomes Human: The Transformation of Customer Relationships
ISBN 9780749473235 , 2015 , Steven Van Belleghem
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The Challenger Sale: Taking Control of the Customer Conversation
ISBN 9780670922857 , 2013 , Matthew Dixon, Brent Adamson
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Økonomisk styring 2.0
ISBN 9788245019728 , 2015 , Tor Tangenes, Svein H. Gjønnes
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Services marketing: integrating customer focus across the firm
ISBN 9780072961942 , 2005 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Handbook Of Crm: Achieving Excellence in Customer Management
ISBN 9780750664370 , 2005 , Adrian Payne
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Training Library Staff and Volunteers to Provide Extra Ordinary Customer Services
ISBN 9781856045995 , 2006 , Mark L. Smith, Julie Beth Todaro
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EBOOK: Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077169329 , 2016 , Alan Wilson, Mary Jo Bitner, Dwayne Gremler,m.fl.
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071199148 , 2003 , Valarie A. Zeithaml, Mary Jo Bitner
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071244961 , 2006 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Ask, Measure, Learn: Using Social Media Analytics to Understand and Influence Customer Behavior
ISBN 9781449336752 , 2014 , Lutz Finger
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How to Do Your Case Study
ISBN 9781446282656 , 2015 , 2. utgave , Gary Thomas
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Managing the customer experience: turning customers into advocates
ISBN 9780273661955 , 2002 , Shaun Smith, Joe Wheeler
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Vitnepsykologi 2.0
ISBN 9788279353881 , 2017