Søk: 'customer'
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071244961 , 2006 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Managing the customer experience: turning customers into advocates
ISBN 9780273661955 , 2002 , Shaun Smith, Joe Wheeler
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience
ISBN 9781118988923 , 2015
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Design Thinking: Integrating Innovation, Customer Experience, and Brand Value
ISBN 9781581156683 , 2009 , Thomas Lockwood
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Customer Centricity: Focus on the Right Customers for Strategic Advantage
ISBN 9781613630167 , 2012 , 2. utgave , Peter Fader
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Predictive Marketing: Easy Ways Every Marketer Can Use Customer Analytics and Big Data
ISBN 9781119037361 , 2015 , Omer Artun, Dominique Levin
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Ask, Measure, Learn: Using Social Media Analytics to Understand and Influence Customer Behavior
ISBN 9781449336752 , 2014 , Lutz Finger
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The Customer Success Economy: Why Every Aspect of Your Business Model Needs A Paradigm Shift
ISBN 9781119572763 , 2020 , Maria Martinez, Nick Mehta, Allison Pickens
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Customer Relationship Management: Integrating Marketing Strategy and Information Technology
ISBN 9780471271376 , 2002 , William G. Zikmund, Faye W. Gilbert,m.fl.
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Studyguide for Customer Service Skills for Success by Lucas, Robert W, ISBN 9780073545462
ISBN 9780073545462 , 2014 , Robert Lucas
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Experience Economy, With a New Preface by the Authors: Competing for Customer Time, Attention, and Money
ISBN 9781633697980 , 2019 , James H. Gilmore, B. Joseph Pine II
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
ISBN 9781555705602 , 2006 , Mark L. Smith, Julie Beth Todaro
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Marketing ROI: The Path to Campaign, Customer, and Corporate Profitability
ISBN 9780071413633 , 2003
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Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests
ISBN 9780470562239 , 2010 , Gabe Zichermann, Joselin Linder
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The CRM Handbook: A Business Guide to Customer Relationship Management
ISBN 9780201730623 , 2001 , Jill Dyche
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The Challenger Customer: Selling to the Hidden Influencer Who Can Multiply Your Results
ISBN 9780241196564 , 2015 , Adamson Brent, Dixon Matthew, Pat Spenner,m.fl.
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Customer-Centered Products: Creating Succesful Products Through Smart Requirements Management
ISBN 9780814405680 , 2000 , Ivy F. Hooks, Kristin A. Farry, IVY F AUTOR HOOKS
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Markets of One: Creating Customer-unique Value Through Mass Customization
ISBN 9781578512386 , 2000 , James H. Gilmore, B. Joseph Pine II
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The Satisfied Customer: Winners and Losers in the Battle for Buyer Preference
ISBN 9780230604063 , 2007 , Claes Fornell
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Web Analytics 2.0: The Art of Online Accountability & Science of Customer Centricity [With CDROM]
ISBN 9780470529393 , 2009 , Avinash Kaushik
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Training Library Staff and Volunteers to Provide Extra Ordinary Customer Services
ISBN 9781856045995 , 2006 , Mark L. Smith, Julie Beth Todaro
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Competitive Manufacturing Management: Continuous Improvement, Lean Production, Customer-Focused Quality
ISBN 9780071158206 , 1998 , John M. Nicholas
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Customer and Brand Manager Perspectives on Brand Relationships: A Conceptual Framework
ISBN 9780704424951 , 2004 , L.De Chernatony, Colin Jeavons, Mark Gabbott
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The Relationship-based Enterprise: Powering Business Success Through Customer Relationship Management
ISBN 9780070860810 , 2001
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A Guide to Customer Service Skills for the Help Desk Professional
ISBN 9780760072622 , 1999 , Donna Knapp
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Bank 2.0: How Customer Behaviour and Technology Will Change the Future of Financial Services
ISBN 9789814302074 , 2010 , Brett King
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Leadership brand: developing customer-focused leaders to drive performance and build lasting value
ISBN 9781422110300 , 2007 , Dave Ulrich, David Ulrich, W. Norman Smallwood
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Improving customer satisfaction, loyalty, and profit: an integrated measurement and management system
ISBN 9780787953102 , 2000 , Anders Gustafsson, Michael D. Johnson, Michael D.
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Rethinking the Sales Force: Redefining Selling to Create and Capture Customer Value
ISBN 9780071342537 , 1999 , Neil Rackham, John DeVincentis
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Perfect Customer Care: All You Need to Get it Right First Time
ISBN 9780099406211 , 1999 , Edward B. Johns, Ted Johns