Søk: 'Customer Centred Selling'
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When Digital Becomes Human: The Transformation of Customer Relationships
ISBN 9780749473235 , 2015 , Steven Van Belleghem
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Cross-cultural Business Behavior: Negotiating, Selling, Sourcing and Managing Across Cultures
ISBN 9788215010953 , 2005 , Richard R. Gesteland
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Contextual Design: Defining Customer-centered Systems
ISBN 9781558604117 , 1998 , Hugh Beyer, Karen Holtzblatt
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The Challenger Sale: Taking Control of the Customer Conversation
ISBN 9780670922857 , 2013 , Matthew Dixon, Brent Adamson
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071263931 , 2008 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing
ISBN 9781292116891 , 2016
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Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality
ISBN 9781138658554 , 2018
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EBOOK: Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077169329 , 2016 , Alan Wilson, Mary Jo Bitner, Dwayne Gremler,m.fl.
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The Experience Economy: Competing for Customer Time, Attention, and Money
ISBN 9781633697973 , 2019 , James H. Gilmore, B. Joseph Pine II
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Survival Data Mining: Modeling Customer Event Histories
ISBN 9780471676218 , 2006 , Will Potts, SAS Institute, Inc.
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In Search of Respect: Selling Crack in El Barrio
ISBN 9780521017114 , 2002 , Mark Granovetter, Philippe I. Bourgois
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Ask, Measure, Learn: Using Social Media Analytics to Understand and Influence Customer Behavior
ISBN 9781449336752 , 2014 , Lutz Finger
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Implementing Key Account Management: Designing Customer-Centric Processes for Mutual Growth
ISBN 9780749482756 , 2018 , Mark Davies, Dr Rodrigo Guesalaga,m.fl.
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Traction: How Any Startup Can Achieve Rapid Customer Growth
ISBN 9780241242537 , 2015
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Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
ISBN 9781736633304 , 2021 , Teresa Torres
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Inbound Selling: How to Change the Way You Sell to Match How People Buy
ISBN 9781119473411 , 2018
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Fundamentals Of Selling: Customers For Life Through Service
ISBN 9780072962109 , 2005 , Charles Futrell
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EBOOK: Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077146597 , 2013 , 2. utgave , m.fl.
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Customer Sense: How the 5 Senses Influence Buying Behavior
ISBN 9780230341739 , 2013 , Aradhna Krishna
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Services marketing: integrating customer focus across the firm
ISBN 9780072961942 , 2005 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Handbook Of Crm: Achieving Excellence in Customer Management
ISBN 9780750664370 , 2005 , Adrian Payne
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The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy
ISBN 9780071548335 , 2008
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9780470028629 , 2007 , Christian Gronroos
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Humanising Psychiatry and Mental Health Care: The Challenge of the Person-centred Approach
ISBN 9781857756197 , 2007 , Rachel Freeth
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071199148 , 2003 , Valarie A. Zeithaml, Mary Jo Bitner
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Exam Prep for Fundamentals of Selling by Futrell, 10th Ed.
ISBN 9781428872349 , 2009 , 10. utgave , Futrell, Mznlnx
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071244961 , 2006 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Reliability, Maintainability and Risk 8e: Practical Methods for Engineers including Reliability Centred Maintenance and Safety-Related Systems
ISBN 9780080969022 , 2011 , 8. utgave , David J. Smith
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Managing the customer experience: turning customers into advocates
ISBN 9780273661955 , 2002 , Shaun Smith, Joe Wheeler
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Design Thinking: Integrating Innovation, Customer Experience, and Brand Value
ISBN 9781581156683 , 2009 , Thomas Lockwood