Søk: 'Service Management and Marketing: Customer Management in Service Competition'
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
ISBN 9781555705602 , 2006 , Mark L. Smith, Julie Beth Todaro
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Business Marketing Management
ISBN 9780844229645 , 1997 , Frank G. Bingham
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
ISBN 9781419596094 , 2007 , Martin L. Seldman, John Futterknecht,m.fl.
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International marketing and export management
ISBN 9780273686347 , 2005 , Jesper Strandskov, Gerald S. Albaum,m.fl.
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Service management: Ledelse og strategi i produksjon av tjenester
ISBN 9788270372638 , 1988 , Richard Normann
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Service Delivery
ISBN 9780113300174 , 2001 , Great Britain. Office of Government Commerce
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Service Support
ISBN 9780113300150 , 2000 , Central Computer and Telecommunications Agency
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Service Quality in Leisure and Tourism
ISBN 9780851995410 , 2003 , John Buswell, Christine Williams
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International Marketing and Export Management
ISBN 9780273655213 , 2002
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Kundestyrt service : salg, service og gjestebehandling
ISBN 9788241202124 , 1996 , Steen Jarle Johansen
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Business Marketing Management: B2b
ISBN 9781133189572 , 2012 , Thomas Speh, Michael D Hutt
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Marketing Management Global Edition
ISBN 9780273753360 , 2011 , Kevin Lane Keller, Philip (Philip J.) Kotler
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Marketing Management, Global Edition
ISBN 9781292092713 , 2015 , Philip Kotler, Dr Kevin Lane Keller
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Marketing Management: International Edition
ISBN 9780138146030 , 2008 , Philip Kotler, Kevin Lane Keller
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Business marketing management: B2B
ISBN 9780324581638 , 2010 , Thomas W. Speh, Michael D. Hutt
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Marketing management 12th edition
ISBN 9781846587672 , 2007
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Kommunikasjon og service: service og samferdsel : vg1
ISBN 9788205351622 , 2006 , Eli Fiske Antonsen, Ulf Carlsson
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Introduction to modern marketing management
ISBN 9788274775350 , 2011 , Fred Selnes
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Logistics and Supply Chain Management: Strategies for Reducing Cost and Improving Service
ISBN 9780273630494 , 1998 , Martin Christopher
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International marketing and export management
ISBN 9780201419641 , 1998 , Jesper Strandskov, Gerald S. Albaum, Edwin Duerr
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Framework for Marketing Management
ISBN 9780131452589 , 2008 , Philip Kotler, Kevin Lane Keller, Greg Jenkins
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International marketing and export management
ISBN 9780201624045 , 1994 , Gerald S. Albaum
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Foundations of IT Service Management Based on ITIL V3: an introduction
ISBN 9789087530570 , 2007 , Jan Van Bon, Arjen de Jong, Axel Kolthof
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Maritime Economics: Management and Marketing
ISBN 9780748739868 , 1998 , Alan E. Branch
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Salg, service og sikkerhet: salg og service
ISBN 9788205286078 , 2001 , Eli Fiske Antonsen
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A User-Centric Quality of Service Management System: QoS Management Approach for Wireless Home Networks
ISBN 9783838339177 , 2010 , Aleksej Spenst
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Handbook Of Crm: Achieving Excellence in Customer Management
ISBN 9780750664370 , 2005 , Adrian Payne
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Introduction to marketing management principles
ISBN 9788274774896 , 2010 , Fred Selnes
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Sikkerhet : salg, service og sikkerhet : service og samferdsel vg2
ISBN 9788211021892 , 2015 , Tom Rødbøl, Per Brynhildsvoll
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God leanledelse i administration og service: i administration og service
ISBN 9788776640842 , 2005 , Mikkel Eriksen, Thomas Fischer, Lasse Mønsted