Søk: 'Customer Service in Tourism and Hospitality'
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Geography and Tourism Marketing
ISBN 9780789003355 , 1997 , Martin Oppermann
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Sustainable Tourism: theory and practice
ISBN 9780750664387 , 2005 , David B. Weaver
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Case Studies in Festival and Event Marketing and Cultural Tourism
ISBN 9781905369034 , 2006 , Jane Ali-Knight, Donna Chambers
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Tourism Management: An Introduction
ISBN 9781526423894 , 2018 , Clare Inkson, Lynn Minnaert
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Adventure Tourism: Meanings, experience and learning
ISBN 9781138081741 , 2017 , Steve Taylor, Peter Varley, Tony Johnston
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077169312 , 2016 , Alan Wilson, Dwayne D. Gremler, Mary Jo Bitner
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077131715 , 2012 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Introduction to Hospitality, Global Edition
ISBN 9781292157603 , 2018 , 7. utgave , John R. Walker
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Religion and Tourism: Crossroads, Destinations and Encounters
ISBN 9780415549325 , 2010 , Michael Stausberg
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Special Interest Tourism
ISBN 9781786394323 , 2018
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Winter Sports Tourism
ISBN 9781910158401 , 2015 , 1. utgave , Hudson
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Tourism: A Modern Synthesis
ISBN 9780367437367 , 2020 , 5. utgave , Page Stephen J.,m.fl.
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Contemporary Tourism
ISBN 9780750663502 , 2006 , Chris Cooper, C. Michael Hall, Prof
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Tourism: Principles and Practice
ISBN 9780582286948 , 1995 , Chris Cooper, Christopher P. Cooper
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Customer Relationship Management
ISBN 9780273681779 , 2005 , Ed Peelen
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Customer Equity Management
ISBN 9780131419292 , 2005 , Das Narayandas, Roland T. Rust,m.fl.
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Event Stakeholders: Theory and methods for event management and tourism
ISBN 9781911396666 , 2019 , Mathilda (Associate Professor Van Niekerk,m.fl.
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN 9783642201103 , 2012 , V. Kumar, Werner Reinartz
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN 9783642201097 , 2012 , V. Kumar, Werner Reinartz
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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
ISBN 9780470448212 , 2008 , Anders Gustafsson, Michael D. Johnson
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Event Management and Event Tourism
ISBN 9781882345465 , 2005 , Donald Getz
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Tourism Management: An Introduction
ISBN 9781526423887 , 2018 , 2. utgave , Inkson Clare, Minnaert Lynn
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Innovating in a service-driven economy : insights, application and practice
ISBN 9781137409010 , 2015 , Peder Inge Furseth, Richard Cuthbertson
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2050 - Tomorrow's Tourism
ISBN 9781845413019 , 2012 , Ian Yeoman
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God leanledelse i administration og service: i administration og service
ISBN 9788776640842 , 2005 , Mikkel Eriksen, Thomas Fischer, Lasse Mønsted
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Tourism Management, 5th Edition
ISBN 9781118644812 , 2014 , 5. utgave , Laura Lawton, Weaver
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Handbook of Research on Innovation in Tourism Industries
ISBN 9781782548409 , 2014 , Einar Lier Madsen, Gry Agnete Alsos
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Sports Tourism: Participants, Policy and Providers
ISBN 9780750683753 , 2009 , Mike Weed, Chris J. Bull
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2050 - Tomorrow's Tourism
ISBN 9781845413026 , 2012 , Ian Yeoman
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Service management
ISBN 9788202198350 , 2000 , Richard Normann