Søk: 'Assessing Service Quality: Satisfying the Expectations of Library Customers, 2nd Ed.'
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Microeconomics 7th Ed + Myeconlab
ISBN 9780132479493 , 7. utgave
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Managing the Professional Service Firm
ISBN 9780743231565 , 2003 , David H. Maister
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Basic Immunology: Functions and Disorders of the Immune System
ISBN 9780323390828 , 2015 , Abul K. Abbas, Shiv Pillai
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Introduction to the ITIL Service Lifecycle
ISBN 9780113313099 , 2011 , Anthony T. Orr
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Sociology of the Arts – Exploring Fine and Popular Forms, 2nd Edition
ISBN 9780470672884 , 2020 , Victoria D. Alexander, VD Alexander
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UNIVERSITY PHYSICS, 15TH ED - 2 VOLUME PACK
ISBN 9781839614057 , 2020
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The European Union and Central and Eastern Europe: Assessing Performance
ISBN 9780367892708 , 2019 , Neculai-Cristian Surubaru, Dorina Baltag,m.fl.
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Principles of Ecotoxicology, 2nd Edition
ISBN 9780748409402 , 2001 , 2. utgave , Colin Harold Walker
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The Adobe Type Library Reference Book
ISBN 9780321194015 , 2003 , Adobe Creative Team, Inc Adobe Systems
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Broadcasting & convergence : new articulations of the public service remit
ISBN 9789189471184 , 2003
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Managing Project Quality
ISBN 9781567261417 , 2002 , Timothy J. Kloppenborg, Joseph A. Petrick
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History of Africa, Revised 2nd Edition
ISBN 9780333599570 , 2005 , 2. utgave , Kevin Shillington
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Strategic Management of Professional Service Firms
ISBN 9788763001274 , 2005 , Bente R. Lowendahl
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Quality Management, Organization, and Starategy
ISBN 9780538469371 , 2010 , James R. Evans
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Science and the Akashic Field: An Integral Theory of Everything Revised 2nd Edition
ISBN 9781594771811 , 2007
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ABC's of Relationship Selling Through Service
ISBN 9780073404844 , 2010 , Charles M. Futrell
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Intl Stdt Ed-Essentials of Oceanography
ISBN 9780495555353 , 2008 , Tom S. Garrison
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Can You Solve My Problems?: A casebook of ingenious, perplexing and totally satisfying puzzles
ISBN 9781783351169 , 2016 , Alex Bellos
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Quality Management for Organizational Excellence: Introduction to Total Quality: International Edition
ISBN 9780132870979 , 2013 , David L. Goetsch, Stanley B. Davis
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Serving New Immigrant Communities in the Library
ISBN 9781591582977 , 2007 , Sondra Cuban
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Intl Stdt Ed-Fundamentals of Organic Chemistry
ISBN 9780495125907 , 2007 , John McMurry, Eric E. Simanek
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An Introduction to the Study of Paul: 2nd Edition
ISBN 9780567040831 , 2006 , 2. utgave , David G. Horrell
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After Stroke: Enhancing Quality of Life
ISBN 9780789003218 , 1998 , Wallace Sife
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Pathology (Int Ed)
ISBN 9781451109061 , 2010
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Innovation: the five disciplines for creating what customers want
ISBN 9780307336699 , 2006 , Curtis Ray Carlson, William W. Wilmot
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Visions of International Relations: Assessing an Academic Field
ISBN 9781570034138 , 2002 , Donald J. Puchala
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The Art of the Storyboard, 2nd Edition: A Filmmaker's Introduction
ISBN 9780240809601 , 2007 , 2. utgave , Hart John
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Trend–Driven Innovation: Beat Accelerating Customer Expectations
ISBN 9781119076315 , 2015 , Alexander Osterwalder, Luthy Maxwell,m.fl.
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Kommunikasjon og service: service og samferdsel : vg1
ISBN 9788205351622 , 2006 , Eli Fiske Antonsen, Ulf Carlsson
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A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition
ISBN 9781439840344 , 2011 , 2. utgave , K.S. Krishnamoorthi, V. Ram Krishnamoorthi