Søk: 'Assessing Service Quality: Satisfying the Expectations of Library Customers, 2nd Ed.'
-
Microeconomics 7th Ed + Myeconlab
ISBN 9780132479493 , 7. utgave
-
Basic Immunology: Functions and Disorders of the Immune System
ISBN 9780323390828 , 2015 , Abul K. Abbas, Shiv Pillai
-
Managing the Professional Service Firm
ISBN 9780743231565 , 2003 , David H. Maister
-
Introduction to the ITIL Service Lifecycle
ISBN 9780113313099 , 2011 , Anthony T. Orr
-
Sociology of the Arts – Exploring Fine and Popular Forms, 2nd Edition
ISBN 9780470672884 , 2020 , Victoria D. Alexander, VD Alexander
-
UNIVERSITY PHYSICS, 15TH ED - 2 VOLUME PACK
ISBN 9781839614057 , 2020
-
The European Union and Central and Eastern Europe: Assessing Performance
ISBN 9780367892708 , 2019 , Neculai-Cristian Surubaru, Dorina Baltag,m.fl.
-
Principles of Ecotoxicology, 2nd Edition
ISBN 9780748409402 , 2001 , 2. utgave , Colin Harold Walker
-
Broadcasting & convergence : new articulations of the public service remit
ISBN 9789189471184 , 2003
-
The Adobe Type Library Reference Book
ISBN 9780321194015 , 2003 , Adobe Creative Team, Inc Adobe Systems
-
Managing Project Quality
ISBN 9781567261417 , 2002 , Timothy J. Kloppenborg, Joseph A. Petrick
-
Strategic Management of Professional Service Firms
ISBN 9788763001274 , 2005 , Bente R. Lowendahl
-
Trend–Driven Innovation: Beat Accelerating Customer Expectations
ISBN 9781119076315 , 2015 , Alexander Osterwalder, Luthy Maxwell,m.fl.
-
Quality Management, Organization, and Starategy
ISBN 9780538469371 , 2010 , James R. Evans
-
History of Africa, Revised 2nd Edition
ISBN 9780333599570 , 2005 , 2. utgave , Kevin Shillington
-
Innovation: the five disciplines for creating what customers want
ISBN 9780307336699 , 2006 , Curtis Ray Carlson, William W. Wilmot
-
Science and the Akashic Field: An Integral Theory of Everything Revised 2nd Edition
ISBN 9781594771811 , 2007
-
ABC's of Relationship Selling Through Service
ISBN 9780073404844 , 2010 , Charles M. Futrell
-
Intl Stdt Ed-Essentials of Oceanography
ISBN 9780495555353 , 2008 , Tom S. Garrison
-
Quality Management for Organizational Excellence: Introduction to Total Quality: International Edition
ISBN 9780132870979 , 2013 , David L. Goetsch, Stanley B. Davis
-
Can You Solve My Problems?: A casebook of ingenious, perplexing and totally satisfying puzzles
ISBN 9781783351169 , 2016 , Alex Bellos
-
After Stroke: Enhancing Quality of Life
ISBN 9780789003218 , 1998 , Wallace Sife
-
An Introduction to the Study of Paul: 2nd Edition
ISBN 9780567040831 , 2006 , 2. utgave , David G. Horrell
-
Intl Stdt Ed-Fundamentals of Organic Chemistry
ISBN 9780495125907 , 2007 , John McMurry, Eric E. Simanek
-
Serving New Immigrant Communities in the Library
ISBN 9781591582977 , 2007 , Sondra Cuban
-
Visions of International Relations: Assessing an Academic Field
ISBN 9781570034138 , 2002 , Donald J. Puchala
-
The Art of the Storyboard, 2nd Edition: A Filmmaker's Introduction
ISBN 9780240809601 , 2007 , 2. utgave , Hart John
-
Pathology (Int Ed)
ISBN 9781451109061 , 2010
-
A First Course in Quality Engineering: Integrating Statistical and Management Methods of Quality, Second Edition
ISBN 9781439840344 , 2011 , 2. utgave , K.S. Krishnamoorthi, V. Ram Krishnamoorthi
-
Kommunikasjon og service: service og samferdsel : vg1
ISBN 9788205351622 , 2006 , Eli Fiske Antonsen, Ulf Carlsson