Søk: 'Customer Service in Tourism and Hospitality'
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Social media in travel, tourism and hospitality : theory, practice and cases
ISBN 9781409420927 , 2012 , Professor Evangelos Christou
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Tourism: The Business of Hospitality and Travel, Global Edition
ISBN 9781292221670 , 2017 , 6. utgave , Roy A. Cook, Cathy H. C. Hsu, Lorraine Taylor
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Food and Beverage Management: For the hospitality, tourism and event industries
ISBN 9781911635109 , 2019 , John Cousins, David Foskett, Amy Hollier,m.fl.
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Marketing Leadership in Hospitality and Tourism: Strategies and Tactics for Competitive Advantage
ISBN 9780132447430 , 2006 , Stowe Shoemaker, Robert C. Lewis,m.fl.
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Financial Accounting for the Hospitality, Tourism and Retail Sectors
ISBN 9781842180907 , 2005 , Alice Luby, Donncha O'Donoghue
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
ISBN 9781419596094 , 2007 , Martin L. Seldman, John Futterknecht,m.fl.
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Marketing in Travel and Tourism
ISBN 9780750686938 , 2009 , Alan Fyall, Mike Morgan, Ashok Ranchhod,m.fl.
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
ISBN 9781555705602 , 2006 , Mark L. Smith, Julie Beth Todaro
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
ISBN 9780814413333 , 2009 , John A. Goodman
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Service Management: Strategy and Leadership in Service Business
ISBN 9780471494393 , 2000 , Richard Normann
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Tourism and Indigeneity in the Arctic
ISBN 9781845416096 , 2017
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Marketing in Travel and Tourism
ISBN 9780750644716 , 2001 , Victor T.C. T. C. Middleton, Jackie R. R. Clarke
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Environment and Tourism
ISBN 9781138785762 , 2016 , Andrew Holden
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Hospitality and World Politics
ISBN 9781137289995 , 2013 , Gideon Baker
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138498259 , 2019 , Francis Buttle, Stan Maklan
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Consumer Behaviour in Tourism
ISBN 9781138013391 , 2016 , 3. utgave , Swarbrooke John, Horner Susan
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Improving Sustainability in the Hospitality Industry
ISBN 9781138057708 , 2018 , Lieke Sauer, Frans Melissen
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Service og innovasjon
ISBN 9788245035315 , 2021 , 3. utgave , Tor W. Andreassen, Line Lervik-Olsen
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Developing Hospitality Properties and Facilities
ISBN 9780750659826 , 2004 , J. Ransley, H. Ingram
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Seasonality in Tourism
ISBN 9780080436746 , 2001 , Tom Baum, Svend Lundtorp
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Marketing in travel and tourism
ISBN 9780750609739 , 1994 , Victor T. C. Middleton
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Travel and Tourism
ISBN 9781448869886 , 2011 , Louise Spilsbury
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Service Management: Strategy and Leadership in Service Business
ISBN 9780471928850 , 1991 , Richard Normann
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Hospitality Revenue Management: Concepts and Practices
ISBN 9781771888882 , 2020 , Peter Szende
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Business Accounting for Hospitality and Tourism: H. Atkinson, A. Berry, R. Jarvis
ISBN 9781861524706 , 1995 , H. Atkinson, A. Berry, R. Jarvis
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Hospitality Marketing: Principles and Practice
ISBN 9780080967912 , 2011 , David Bowie, Maureen Brookes, Anastasia Mariussen
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Consumer Behaviour in Tourism
ISBN 9780750667357 , 2006 , Susan Horner, John Swarbrooke
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Creating Experience Value in Tourism
ISBN 9781780643489 , 2014 , Muzaffer Uysal, Nina K. Prebensen
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Accounting and Financial Analysis in the Hospitality Industry
ISBN 9780132458665 , 2010 , Johnathan Hales, Hubert Van Hoof
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Consumer Behavior in Travel and Tourism
ISBN 9780789006110 , 2000 , Editors, Kaye Sung Chon, Yoel Mansfeld