Søk: 'Guide to TQM in Service Industries'
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Service Management: Strategy and Leadership in Service Business
ISBN 9780471494393 , 2000 , Richard Normann
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Service Innovation
ISBN 9781631574955 , 2016 , Anders Gustafsson, Per Kristensson,m.fl.
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Handbook of Research on Innovation in Tourism Industries
ISBN 9781782548409 , 2014 , Einar Lier Madsen, Gry Agnete Alsos
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Service?
ISBN 9788230014769 , 2016 , Tore Berger
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The Cultural Industries
ISBN 9781412908085 , 2007 , David Hesmondhalgh
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The Cultural Industries
ISBN 9781412908078 , 2007 , David Hesmondhalgh
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9780470028629 , 2007 , Christian Gronroos
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Service Operations Management: Improving Service Delivery
ISBN 9780273740483 , 2012 , Robert Johnston, Graham Clark, Michael Shulver
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience
ISBN 9781118988923 , 2015
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A Pocket Guide to Writing in History
ISBN 9781319113025 , 2017
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Service logic
ISBN 9789144125084 , 2018 , Professor Per Skalen
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Thematic Analysis: A Practical Guide
ISBN 9781473953239 , 2021 , Virginia Braun, Clarke Victoria
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TQM - leiarskapsteknologi: lærebok i kvalitetsutvikling
ISBN 9788241205002 , 2002 , Bjarne Berg Wig, Haakon Sivertsen
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Salgsfaget vg3: service og samferdsel vg3
ISBN 9788245013757 , 2013 , Bengt E. Olsen, Per E. Nørgaard
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Learning in Adulthood: A Comprehensive Guide
ISBN 9781119490487 , 2020 , Sharan B. Merriam, Lisa M. Baumgartner
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Industries of the future
ISBN 9781471156038 , 2016 , Alec Ross
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The Cultural Industries
ISBN 9780761954538 , 2002 , David Hesmondhalgh
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Service Operations Management: Improving Service Delivery
ISBN 9781292064468 , 2020 , 5. utgave , Robert Johnston, Graham Clark, Slack Nigel,m.fl.
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The Disappearing Product: Marketing and Markets in the Creative Industries
ISBN 9781785360749 , 2017
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Services Marketing: Integrating Customer Service Across the Firm 4e
ISBN 9781526847805 , 2020 , Alan Wilson, Mary Jo Bitner, Dwayne Gremler,m.fl.
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The cultural industries
ISBN 9780761954521 , 2002 , David Hesmondhalgh
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Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation
ISBN 9780470448212 , 2008 , Anders Gustafsson, Michael D. Johnson
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Service Innovation
ISBN 9781631574962 , 2016
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This Is Service Design Methods: A Companion to This Is Service Design Doing
ISBN 9781492039594 , 2018 , Marc Stickdorn, Jakob Schneider,m.fl.
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Framing Innovation in Public Service Sectors
ISBN 9780415709286 , 2013 , Rolf Rønning, Lars Fuglsang, Bo Enquist
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Introduction to the ITIL Service Lifecycle
ISBN 9780113313099 , 2011 , Anthony T. Orr
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A Pocket Guide to Writing in History
ISBN 9780312535032
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Service Management: Strategy and Leadership in Service Business
ISBN 9780471928850 , 1991 , Richard Normann
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Service og innovasjon
ISBN 9788245015065 , 2015 , Tor W. Andreassen, Line Lervik-Olsen
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TQM - lederskapsteknologien: lærebok i kvalitetsutvikling : for ...
ISBN 9788241204425 , 2002 , Bjarne Berg Wig, Haakon Sivertsen