Søk: 'Improving customer satisfaction, loyalty, and profit: an integrated measurement and management system'
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Improving customer satisfaction, loyalty, and profit: an integrated measurement and management system
ISBN 9780787953102 , 2000 , Anders Gustafsson, Michael D. Johnson, Michael D.
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Measurement, Design, and Analysis: An Integrated Approach/Student Edition
ISBN 9780805810639 , 1991 , Elazar J. Pedhazur, Liora Pedhazur Schmelkin
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138498259 , 2019 , Francis Buttle, Stan Maklan
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Relationship Marketing and Customer Relationship Management
ISBN 9780702177392 , 2009 , Annekie Brink, Adele Berndt
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138789838 , 2015 , Francis Buttle, Stan Maklan
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Relationship Marketing and Customer Relationship Management
ISBN 9781485102649 , 2014 , Annekie Brink, Adele Berndt
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138498266 , 2019 , 4. utgave , Buttle Francis, Maklan Stan
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Services management : an integrated approach
ISBN 9780273732037 , 2013 , Bart Van Looy, Roland Van Dierdonck
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Relationship Marketing and Customer Relationship Management
ISBN 9780702186875 , 2011 , Adele Berndt, Madéle Tait
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Relationship marketing and customer relationship management
ISBN 9780702195754 , 2012
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Knowledge Management: An Integrated Approach
ISBN 9780273726852 , 2010 , Ashok Jashapara
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Operations Management: An Integrated Approach
ISBN 9781118323632 , 2013 , R. Dan Reid, Nada R. Sanders
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Game-Based Marketing: Inspire Customer Loyalty Through Rewards, Challenges, and Contests
ISBN 9780470562239 , 2010 , Gabe Zichermann, Joselin Linder
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Strategic Management: An Integrated Approach
ISBN 9781111825843 , 2012 , Gareth R. Jones, Charles W.L. Hill
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9781118921449 , 2015 , Christian Gronroos
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Customer Relationship Management
ISBN 9781856175227 , 2008 , Francis Buttle
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Strategic Management and Information Systems: An Integrated Approach
ISBN 9780273615910 , 1997 , Wendy Robson
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Strategic Management: An Integrated Approach
ISBN 9780618309535 , 2004 , Gareth R. Jones, Dr. Charles W. L. Hill
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Strategic management: an integrated approach
ISBN 9780618706853 , 2006 , Gareth R. Jones, Charles W. L. Hill
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Services Management: An Integrated Approach
ISBN 9780273673538 , 2003 , Paul Gemmel, Bart Van Looy, Roland Van Dierdonck
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
ISBN 9780241003305 , 2013 , Matthew Dixon, Nicholas Toman, Rick DeLisi
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Strategic management: an integrated approach
ISBN 9780618040728 , 2001 , Gareth R. Jones, Charles W. L. Hill
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Strategic Management: An Integrated Approach
ISBN 9780618381999 , 2003 , Gareth R. Jones, Charles W. L. Hill
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN 9783642201097 , 2012 , V. Kumar, Werner Reinartz
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Customer Relationship Management: Concept, Strategy, and Tools
ISBN 9783642201103 , 2012 , V. Kumar, Werner Reinartz
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Strategic Management Theory: An Integrated Approach
ISBN 9781133485704 , 2012 , Gareth Jones, Charles Hill
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Ethics and Science: An Introduction
ISBN 9780521702676 , 2012 , Adam Briggle, Carl Mitcham
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Strategic Management Theory: An Integrated Approach
ISBN 9780618731695 , 2007 , Gareth R. Jones, Charles W. L. Hill
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
ISBN 9780814413333 , 2009 , John A. Goodman
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Evaluation: An Integrated Framework for Understanding, Guiding, and Improving Public and Nonprofit Policies and Programs
ISBN 9780787948023 , 2000 , Gary T. Henry, George Julnes, Melvin M. Mark