Søk: 'Service Management: The Role of Services in an EconomyChapter 2. The Nature of ServicesChapter 3. Service StrategyChapter 4. New Service DevelopmentChapter 5. Technology in ServicesChapter 6. Service QualityChapter 7. The Service EncounterChapter 8. Th...'
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Service Management: The Role of Services in an EconomyChapter 2. The Nature of ServicesChapter 3. Service StrategyChapter 4. New Service DevelopmentChapter 5. Technology in ServicesChapter 6. Service QualityChapter 7. The Service EncounterChapter 8. Th...
ISBN 9780071244404 , 2006
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Service management
ISBN 9788202198350 , 2000 , Richard Normann
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Service Operations Management: Improving Service Delivery
ISBN 9780273740483 , 2012 , Robert Johnston, Graham Clark, Michael Shulver
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Service Operations Management: Improving Service Delivery
ISBN 9781292064468 , 2020 , 5. utgave , Robert Johnston, Graham Clark, Slack Nigel,m.fl.
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9781118921449 , 2015 , Christian Gronroos
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Service management
ISBN 9788270376742 , 1991 , Richard Normann
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Service?
ISBN 9788230014769 , 2016 , Tore Berger
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Service Management: Strategy and Leadership in Service Business
ISBN 9780471494393 , 2000 , Richard Normann
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9780470028629 , 2007 , Christian Gronroos
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Service Management: Strategy and Leadership in Service Business
ISBN 9780471928850 , 1991 , Richard Normann
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Service Innovation
ISBN 9781631574955 , 2016 , Anders Gustafsson, Per Kristensson,m.fl.
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Service logic
ISBN 9789144125084 , 2018 , Professor Per Skalen
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Service Innovation
ISBN 9781631574962 , 2016
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Service og innovasjon
ISBN 9788245035315 , 2021 , 3. utgave , Tor W. Andreassen, Line Lervik-Olsen
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Service Delivery
ISBN 9780113300174 , 2001 , Great Britain. Office of Government Commerce
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Kundestyrt service : salg, service og gjestebehandling
ISBN 9788241202124 , 1996 , Steen Jarle Johansen
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Service Support
ISBN 9780113300150 , 2000 , Central Computer and Telecommunications Agency
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Service of All the Dead
ISBN 9780330261487 , 1979 , Colin Dexter
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Service og innovasjon
ISBN 9788245020595 , 2016 , 2. utgave , Tor W. Andreassen, Line Lervik-Olsen
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Kommunikasjon og service: service og samferdsel : vg1
ISBN 9788205351622 , 2006 , Eli Fiske Antonsen, Ulf Carlsson
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The Professional Service Firm50
ISBN 9780375407710 , 1999 , Tom Peters
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Service Management: Operations, Strategy, Information Technology
ISBN 9781259010651 , 2013 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Service Management: Operations, Strategy, Information Technology
ISBN 9780071263467 , 2008 , Mona J. Fitzsimmons, James A. Fitzsimmons
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Salg, service og sikkerhet: salg og service
ISBN 9788205286078 , 2001 , Eli Fiske Antonsen
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Service og innovasjon
ISBN 9788245015065 , 2015 , Tor W. Andreassen, Line Lervik-Olsen
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Sal, service og tryggleik; sal og service
ISBN 9788205286085 , 2001 , Eli Fiske Antonsen
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Services Marketing: Integrating Customer Service Across the Firm 4e
ISBN 9781526847805 , 2020 , Alan Wilson, Mary Jo Bitner, Dwayne Gremler,m.fl.
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Decentralising Public Service Management
ISBN 9780333694022 , 1998 , Christopher Pollitt, Johnston Birchall,m.fl.
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Decentralising Public Service Management
ISBN 9780333694039 , 1998 , Christopher Pollitt, Johnston Birchall,m.fl.
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Human Resource Management in Service Work
ISBN 9780333774410 , 2001 , Marek Korczynski