Søk: 'Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine'
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Chief Customer Officer 2.0: How to Build Your Customer-Driven Growth Engine
ISBN 9781119047605 , 2015
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Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World (Revised, Expanded): How Net Promoter Companies Thrive in a Customer-Driven World
ISBN 9781422173350 , 2011 , Fred Reichheld
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The Customer Experience Book: How to design, measure and improve customer experience in your business
ISBN 9781292148465 , 2016 , Alan Pennington
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Traction: How Any Startup Can Achieve Rapid Customer Growth
ISBN 9780241242537 , 2015
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Trend–Driven Innovation: Beat Accelerating Customer Expectations
ISBN 9781119076315 , 2015 , Alexander Osterwalder, Luthy Maxwell,m.fl.
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How to Turbocharge and Tune Your Engine
ISBN 9781481912716 , 2013 , J. R. Crosby
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Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy
ISBN 9780684864662 , 2000 , Roland T. Rust, Valarie A. Zeithaml,m.fl.
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
ISBN 9780814413333 , 2009 , John A. Goodman
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Customer Relationship Management
ISBN 9781856175227 , 2008 , Francis Buttle
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Customer Relationship Management
ISBN 9780273681779 , 2005 , Ed Peelen
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Customer Equity Management
ISBN 9780131419292 , 2005 , Das Narayandas, Roland T. Rust,m.fl.
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How to Wow: 68 Effortless Ways to Make Every Customer Experience Amazing
ISBN 9781292116891 , 2016
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
ISBN 9781419596094 , 2007 , Martin L. Seldman, John Futterknecht,m.fl.
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Customer Centred Selling
ISBN 9780684866246 , 2000 , Rob Jolles
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Bank 2.0: How Customer Behaviour and Technology Will Change the Future of Financial Services
ISBN 9789814302074 , 2010 , Brett King
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Customer-Driven Operations Management: Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company
ISBN 9780071608329 , 2008 , Christopher K. Ahoy
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Implementing Key Account Management: Designing Customer-Centric Processes for Mutual Growth
ISBN 9780749482756 , 2018 , Mark Davies, Dr Rodrigo Guesalaga,m.fl.
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CUSTOMER SERVICE SKILLS FOR SUCCESS
ISBN 9781260092509 , 2018 , Robert Lucas
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Marketing Research: Delivering Customer Insight
ISBN 9781352001112 , 2018 , Alan Wilson
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Customer Service Skills for Success
ISBN 9781259252945 , 2014 , Robert W. Lucas
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Leadership brand: developing customer-focused leaders to drive performance and build lasting value
ISBN 9781422110300 , 2007 , Dave Ulrich, David Ulrich, W. Norman Smallwood
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The Chief Data Officer Handbook for Data Governance
ISBN 9781583474174 , 2015 , Sunil Soares
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077169312 , 2016 , Alan Wilson, Dwayne D. Gremler, Mary Jo Bitner
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138498259 , 2019 , Francis Buttle, Stan Maklan
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ISE Customer Service Skills for Success
ISBN 9781265037536 , 2022 , Robert Lucas
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Customer Sense: How the 5 Senses Influence Buying Behavior
ISBN 9780230341739 , 2013 , Aradhna Krishna
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138789838 , 2015 , Francis Buttle, Stan Maklan
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Photo Styling: How to Build Your Career and Succeed
ISBN 9781581154528 , 2006 , Susan Linnet Cox
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Selling today: creating customer value
ISBN 9780132272599 , 2007 , Gerald L. Manning, Barry L. Reece
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Customer Service for Hospitality and Tourism
ISBN 9781911396468 , 2017