Søk: 'Design Thinking: Integrating Innovation, Customer Experience, and Brand Value'
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Design Thinking: Integrating Innovation, Customer Experience, and Brand Value
ISBN 9781581156683 , 2009 , Thomas Lockwood
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The Customer Experience Book: How to design, measure and improve customer experience in your business
ISBN 9781292148465 , 2016 , Alan Pennington
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077169312 , 2016 , Alan Wilson, Dwayne D. Gremler, Mary Jo Bitner
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Managing Innovation: Integrating Technological, Market and Organizational Change
ISBN 9781118360637 , 2013 , Joe Tidd
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Frame Innovation: Create New Thinking by Design
ISBN 9780262324311 , 2015 , Kees Dorst (University of Technology, Sydney)
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Managing Innovation: Integrating Technological, Market and Organizational Change
ISBN 9781119713302 , 2020 , John R. Bessant, Tidd Joe
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Change by Design: How Design Thinking Transforms Organizations and Inspires Innovation
ISBN 9780061766084 , 2009 , Tim Brown
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Change by Design, Revised and Updated: How Design Thinking Transforms Organizations and Inspires Innovation
ISBN 9780062856623 , 2019 , Tim Brown
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Sustainable Customer Experience Design: Co-creating Experiences in Events, Tourism and Hospitality
ISBN 9781138658554 , 2018
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Brand Thinking and Other Noble Pursuits
ISBN 9781621532477 , 2013 , Debbie Millman, Rob Walker
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077131715 , 2012 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Leadership brand: developing customer-focused leaders to drive performance and build lasting value
ISBN 9781422110300 , 2007 , Dave Ulrich, David Ulrich, W. Norman Smallwood
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Strategic Design Thinking: Innovation in Products, Services, Experiences and Beyond
ISBN 9781628924701 , 2015
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Managing Innovation: Integrating Technological, Market and Organizational Change
ISBN 9781119379454 , 2018 , Joe Tidd, John R. Bessant
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Services Marketing: Integrating Customer Service Across the Firm 4e
ISBN 9781526847805 , 2020 , Alan Wilson, Mary Jo Bitner, Dwayne Gremler,m.fl.
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Managing Innovation: Integrating Technological, Market and Organizational Change
ISBN 9780470998106 , 2009 , 4. utgave , Joe Tidd, John Bessant
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Selling today: creating customer value
ISBN 9780132272599 , 2007 , Gerald L. Manning, Barry L. Reece
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Continuous Discovery Habits: Discover Products that Create Customer Value and Business Value
ISBN 9781736633304 , 2021 , Teresa Torres
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Customer and Brand Manager Perspectives on Brand Relationships: A Conceptual Framework
ISBN 9780704424951 , 2004 , L.De Chernatony, Colin Jeavons, Mark Gabbott
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Creating Experience Value in Tourism
ISBN 9781780643489 , 2014 , Muzaffer Uysal, Nina K. Prebensen
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Managing Innovation: Integrating Technological, Market and Organizational Change
ISBN 9781118538593 , 2013 , 5. utgave , Joe Tidd; John Bessant
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Graphic Design Thinking
ISBN 9781568989792 , 2011 , Ellen Lupton, Jennifer Cole Phillips
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9781260083521 , 2017 , Mary Jo Bitner, Dwayne Gremler, Valarie Zeithaml
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077107956 , 2008 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.
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Design thinking på norsk
ISBN 9788202782559 , 2023 , Håvar Brattli, Alexander Utne,m.fl.
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience
ISBN 9781118988923 , 2015
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Positioning for Advantage: Techniques and Strategies to Grow Brand Value
ISBN 9780231189002 , 2021 , Kimberly A. Whitler
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780078112102 , 2017 , Mary Jo Bitner, Dwayne Gremler, Valarie Zeithaml
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Managing Innovation: Integrating Technological, Market and Organizational Change
ISBN 9780470093269 , 2005 , Joe Tidd, John Bessant, Keith Pavitt
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780071263931 , 2008 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.