Søk: 'Managing the customer experience: turning customers into advocates'
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Managing the customer experience: turning customers into advocates
ISBN 9780273661955 , 2002 , Shaun Smith, Joe Wheeler
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The Starbucks Experience: 5 Principles for Turning Ordinary Into Extraordinary
ISBN 9780071477840 , 2006 , Joseph Michelli
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Leading Digital: Turning Technology Into Business Transformation
ISBN 9781625272478 , 2014 , Andrew McAfee, George Westerman, Didier Bonnet
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Understanding and Managing Customers
ISBN 9780273685623 , 2005
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The Customer Experience Book: How to design, measure and improve customer experience in your business
ISBN 9781292148465 , 2016 , Alan Pennington
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Permission Marketing: Strangers Into Friends Into Customers
ISBN 9780743221429 , 2002 , Seth Godin
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
ISBN 9780814413333 , 2009 , John A. Goodman
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Managing Customer Relationships on the Internet
ISBN 9780080441245 , 2005 , Dharma Deo Sharma, Angelica Lindstrand,m.fl.
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Managing Customer Relationships on the Internet
ISBN 9780080479071 , 2005 , Dharma Deo Sharma, Jan Johanson,m.fl.
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The Effortless Experience: Conquering the New Battleground for Customer Loyalty
ISBN 9780241003305 , 2013 , Matthew Dixon, Nicholas Toman, Rick DeLisi
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Employees First, Customers Second: Turning Conventional Management Upside Down
ISBN 9781422139066 , 2010 , Vineet Nayar
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Managing Customers As Investments: The Strategic Value of Customers in the Long Run
ISBN 9780132161619 , 2005 , Donald R. Lehmann, Sunil Gupta
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Managing Resource Abundance and Wealth: The Norwegian Experience
ISBN 9780198787174 , 2017 , Jonathan W. Moses, Bjørn Letnes
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The Second Bounce of the Ball: Turning Risk Into Opportunity
ISBN 9780297851479 , 2007
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Managing Customers As Investments: The Strategic Value Of Customers In The Long Run
ISBN 9780131428959 , 2005 , Donald R. Lehmann, Sunil Gupta
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Customer Centricity: Focus on the Right Customers for Strategic Advantage
ISBN 9781613630167 , 2012 , 2. utgave , Peter Fader
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Amateur's Mind: Turning Chess Misconceptions into Chess Mastery -- 2nd Edition
ISBN 9781890085025 , 1999 , Jeremy Silman
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The Experience Economy: Competing for Customer Time, Attention, and Money
ISBN 9781633697973 , 2019 , James H. Gilmore, B. Joseph Pine II
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Dissertation Writing in Practice: Turning Ideas into Text
ISBN 9789622096479 , 2003 , Linda Cooley, Jo Lewkowicz
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Services Marketing: Integrating Customer Service Across the Firm 4e
ISBN 9781526847805 , 2020 , Alan Wilson, Mary Jo Bitner, Dwayne Gremler,m.fl.
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Turning Point
ISBN 9781509877645 , 2019 , Danielle Steel
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Uncertainty: Turning Fear and Doubt into Fuel for Brilliance
ISBN 9781591845669 , 2012 , Jonathan Fields
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The Retargeting Playbook – How to Turn Web–Window Shoppers into Customers
ISBN 9781118832646 , 2014 , A Berke
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How Customers Think: Essential Insights Into the Mind of the Market
ISBN 9781578518265 , 2003 , Gerald Zaltman
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Literature for the English classroom: theory into practice
ISBN 9788245013825 , 2013 , Anna Birketveit, Gweno Williams
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All That Is Solid Melts Into Air: The Experience of Modernity
ISBN 9781844676446 , 2010 , Marshall Berman
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Managing and Organizations
ISBN 9781526487964 , 2019 , Stewart Clegg
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Service Design for Business: A Practical Guide to Optimizing the Customer Experience
ISBN 9781118988923 , 2015
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077169312 , 2016 , Alan Wilson, Dwayne D. Gremler, Mary Jo Bitner
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077131715 , 2012 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.