Søk: 'Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals'
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Customer Tells: Delivering World-Class Customer Service by Reading Your Customer's Signs and Signals
ISBN 9781419596094 , 2007 , Martin L. Seldman, John Futterknecht,m.fl.
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Marketing Research: Delivering Customer Insight
ISBN 9781352001112 , 2018 , Alan Wilson
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CUSTOMER SERVICE SKILLS FOR SUCCESS
ISBN 9781260092509 , 2018 , Robert Lucas
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Customer Service Skills for Success
ISBN 9781259252945 , 2014 , Robert W. Lucas
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Customer Service for Hospitality and Tourism
ISBN 9781911396468 , 2017
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Customer Service in Tourism and Hospitality
ISBN 9781908999351 , 2012 , Simon Hudson, Louise Hudson
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ISE Customer Service Skills for Success
ISBN 9781265037536 , 2022 , Robert Lucas
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Customer Relationship Management
ISBN 9781856175227 , 2008 , Francis Buttle
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9781118921449 , 2015 , Christian Gronroos
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Services Marketing: Integrating Customer Service Across the Firm 4e
ISBN 9781526847805 , 2020 , Alan Wilson, Mary Jo Bitner, Dwayne Gremler,m.fl.
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Service Management and Marketing: Customer Management in Service Competition
ISBN 9780470028629 , 2007 , Christian Gronroos
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Customer Equity Management
ISBN 9780131419292 , 2005 , Das Narayandas, Roland T. Rust,m.fl.
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Customer Relationship Management
ISBN 9780273681779 , 2005 , Ed Peelen
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Customer Centred Selling
ISBN 9780684866246 , 2000 , Rob Jolles
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The Customer Experience Book: How to design, measure and improve customer experience in your business
ISBN 9781292148465 , 2016 , Alan Pennington
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138498259 , 2019 , Francis Buttle, Stan Maklan
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Relationship Marketing and Customer Relationship Management
ISBN 9780702177392 , 2009 , Annekie Brink, Adele Berndt
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138789838 , 2015 , Francis Buttle, Stan Maklan
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Relationship Marketing and Customer Relationship Management
ISBN 9781485102649 , 2014 , Annekie Brink, Adele Berndt
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Customer Relationship Management: Concepts and Technologies
ISBN 9781138498266 , 2019 , 4. utgave , Buttle Francis, Maklan Stan
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Strategic Customer Service: Managing the Customer Experience to Increase Positive Word of Mouth, Build Loyalty, and Maximize Profits
ISBN 9780814413333 , 2009 , John A. Goodman
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Relationship Marketing and Customer Relationship Management
ISBN 9780702186875 , 2011 , Adele Berndt, Madéle Tait
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Relationship marketing and customer relationship management
ISBN 9780702195754 , 2012
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Driving Customer Equity: How Customer Lifetime Value Is Reshaping Corporate Strategy
ISBN 9780684864662 , 2000 , Roland T. Rust, Valarie A. Zeithaml,m.fl.
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Exploring Direct and Customer Relationship Marketing
ISBN 9781861529015 , 2004 , Martin J. Evans, Lisa O'Malley,m.fl.
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Selling today: creating customer value
ISBN 9780132272599 , 2007 , Gerald L. Manning, Barry L. Reece
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Training Library Staff and Volunteers to Provide Extraordinary Customer Service
ISBN 9781555705602 , 2006 , Mark L. Smith, Julie Beth Todaro
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Customer Relationship Development: Implementing Fast-track, First-base Customer Relationship Management Solutions
ISBN 9780852976821 , 2001 , Ralf Blomqvist, Tomas Haeger, Johan Dahl
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Customer Relationship Management: Marketing 04.04
ISBN 9781841122137 , 2002 , Michael J. Cunningham
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Services Marketing: Integrating Customer Focus Across the Firm
ISBN 9780077131715 , 2012 , Valarie A. Zeithaml, Dwayne D. Gremler,m.fl.